MonoPlay Casino Cookie Policy

At MonoPlay Casino, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at monoplay.com. By continuing to browse and use our platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand what data we collect, why we collect it, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at MonoPlay, we use cookies to help our site function correctly, remember your preferences, and improve your overall experience. Cookies cannot run programs or deliver viruses to your device; they are simply data files that serve specific, defined purposes.

Alongside cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. These tools work in a similar way and are subject to the same rules described in this policy. Our MonoPlay Casino platform relies on these technologies to deliver a smooth, personalized, and secure gaming experience for every visitor.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, services you have asked for — such as logging into your account or accessing secure areas — cannot be provided. At MonoPlay, we do not require your consent to place strictly necessary cookies, as they are fundamental to operating mono play Casino's core functionality.

• Session management and user authentication
• Security and fraud prevention mechanisms
• Load balancing across our servers
• Maintaining your session while you navigate between pages

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our site. This data helps us identify pages that are most and least popular, track error messages, and understand how users navigate through casino monoplay's gaming lobby and promotional pages. All information collected is aggregated and anonymous.

• Page visit frequency and duration tracking
• Error and crash reporting to improve stability
• Traffic source analysis to understand how players find us
• Game lobby navigation patterns

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personal features. At MonoPlay Casino, we use these cookies to remember your language preference, currency setting, and other customizations so you don't have to reset them every time you visit.

• Language and localization preferences
• Currency display settings (EUR, USD, BTC, ETH, and others)
• Login details for returning users (where permitted)
• Preferred game categories and lobby layout

Targeting and Marketing Cookies

We, and our trusted third-party partners, use targeting cookies to deliver advertisements that are relevant to your interests. These cookies track your browsing habits across our website and may be used to build a profile of your interests. Our MonoPlay partners use this information to show you relevant promotions both on and off our platform.

• Tracking which bonuses and promotions you have viewed
• Measuring the effectiveness of our marketing campaigns
• Displaying personalized offers based on your activity
• Retargeting advertisements on third-party websites

Third-Party Cookies

When you use monoplay online services, certain third-party providers may also place cookies on your device. These include our game providers — such as NetEnt, Pragmatic Play, Play'n GO, Evolution Gaming, and 60+ other studios — as well as payment processors like Skrill, Neteller, Visa, and Mastercard. We do not control these third-party cookies, and their use is governed by the respective privacy policies of each provider.

At MonoPlay Casino, we work only with reputable partners. However, we recommend reviewing the cookie and privacy policies of these third parties if you have questions about how they handle your data. We take reasonable steps to ensure our partners maintain appropriate data protection standards.

How Long Do Cookies Last?

Our cookies fall into two duration categories:

• Session Cookies: These are temporary cookies that exist only during your browsing session. They are deleted automatically when you close your browser. We use session cookies for authentication and navigation purposes.
• Persistent Cookies: These cookies remain on your device for a set period — ranging from a few days to several months — or until you manually delete them. We use persistent cookies to remember your preferences and improve your returning experience at MonoPlay Casino.

Managing and Controlling Cookies

You have the right to accept, decline, or manage cookies at any time. At Mono Play Casino, we respect your choices and provide several ways for you to control how cookies are used on your device.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only certain types, or alert you when a cookie is being placed. Please be aware that disabling cookies may affect the functionality of our website, including your ability to log in or access certain features.

Our Cookie Consent Tool

When you first visit monoplay.com, we present a cookie consent banner that allows you to select which categories of cookies you accept. We at MonoPlay Casino will honor your preferences and only activate non-essential cookies with your explicit consent. You can update your preferences at any time through the cookie settings link available on our website.

Opt-Out from Analytics Providers

You may opt out of analytics services such as Google Analytics by using their available opt-out tools. Our MonoPlay team encourages players who wish to limit tracking to take advantage of these options.

Cookies and Responsible Gaming

We take responsible gaming seriously. At MonoPlay, we may use cookie data to monitor patterns that could indicate problematic gambling behavior. This allows us to present timely responsible gaming messages, deposit limit reminders, and self-exclusion prompts where appropriate. This use of data is in your best interest and forms part of our commitment to player protection under our license issued by the State of Anjouan.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you via a notice on our website. We encourage you to review this policy periodically. Your continued use of MonoPlay Casino following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, please don't hesitate to reach out. Our support team is available 24/7 to assist you.

• Email: support@monoplay.com
• Live Chat: Available 24/7 directly on monoplay.com
• Registered Operator: Next Global Era Limited, 9 Barrack Road, Belize City, Belize

We are committed to handling your data responsibly and transparently. Thank you for trusting MonoPlay Casino with your gaming experience.